We genuinely want our customers to know that we’re great at what we do, otherwise why would we do it? But rather than shouting about it ourselves, we wanted you to share your experience with others.
That’s why we created a Trustpilot account back in 2014.
We love receiving our customers’ feedback. Positive reviews stimulate us to keep up the good job, constructive criticism helps us to improve our products and service. And in the end your feedback helps us to shape our business, so we can’t thank you enough.
We’ve selected our favourite 5-star Trustpilot reviews that make us smile. And we’re sure they will make you too. Have a read:
Made to measure? They were exact.
Colour? It can be dodgy on the internet ... The colour was the most perfect baby blue.
Easy to order, delivery was spot on.
Well packed, easy to assemble and install.
Will I use this company again, absolutely.
Would I recommend this company? Absolutely.
It certainly blacks out! My 11yr old now sleeps like a log! Lovely vibrant colour, nice fabric. Easy to install. A great blind.
Brilliant experience. We ordered a few free samples first to make sure we were happy with our final choice, then ordered the blind. Blind is perfect for what we wanted and in fully recyclable packaging too. Wouldn't hesitate to use again. Window is 2.4m wide so pleasantly surprised that we could get a roller blind so wide.
Easy ordering process. Clear website to order the blind from, good price and delivered ahead of time, who could ask for more? Very satisfied."
Beautiful selection. Clear measurement instructions for you to follow. Great prices. Was delivered earlier than expected which was a bonus. Really classy blind which I am over the moon with. Very, very happy customer.
Had an issue with my initial order but it was resolved by the excellent customer service agent Annette. She was amazing helped me get it all resolved and now the Mrs is happy which means I don't have ear ache. Top quality! Will definitely be buying again.
- MR GREENFIELD
Roman blind, blackout lining. Spot on, fitted straight in, works well. Keeps the modern LED street light illumination out. Just what was needed.
Quality and durable roller blinds perfectly cut to measure and with a large range of colours and properties (e.g. black-out, thermal, washable) - I am a repeat customer (purchased ten large roller blinds over the years) and would recommend Direct Blinds to anyone.
This is the 6th order and it's always good.
Excellent purchase! Had a look at blackout Roller Blinds on their website then contacted Direct Blinds customer service team who talked me through the process and advised of production and delivery times. Ordered online that evening and received my roller blind 4 days later.
Really easy to fit with no measuring and cutting as all had been done when I provided window recess measurements.
A well-made and stylish addition to my sons newly decorated room. Would defo purchase from Direct Blinds again. Thank you, guys, for a hassle-free transaction!
I purchased a blind from this fantastic company three years ago. I rang on two occasions and received excellent customer service on both occasions.
I asked if they would help me by providing some small parts that had broken. The staff were very friendly, helpful and I received the parts at no cost the next day.
"Simply amazing" very unusual to find this level of After Sales Customer Service these days.
I will definately be buying from Direct Blinds again and will recommend to all my family and friends. Keep up the good work and thanks Direct Blinds.
So here they are. 5-star reviews that genuinely warm our hearts. Interested to read more reviews? Visit our Trustpilot Direct Blinds page.