Delivery

Looking for blinds in a hurry? Our Swift delivery options are here to get the blinds you love to you in as little as 48 hours.

Hand Crafted Shutters

Delivery Prices

At Swift Direct Blinds, we believe in making your shopping experience as seamless as possible. That’s why we offer free standard delivery for just £9.99, or you can enjoy free delivery when you spend over £249. Want your blinds sooner? You can upgrade to Next Day Despatch for £14.99 on selected items, ensuring your order is prioritised and reaches you swiftly.

Delivery Times

Delivery times can vary between products due to the manufacture location and process involved in crafting your made-to-measure blinds or curtains. Look out for the Estimated Standard Delivery time shown on our product pages for more specific guides on delivery timescales.

Deliveries are made Monday to Friday between 08:30-18:00, excluding Bank Holidays by our delivery partners. All our deliveries are fully tracked and you'll be kept informed by email every step of the way.




1 - 3 Working Days

The vast majority of our blinds and curtians are made in Yorkshire, where we can manufacure and pass your order on to our delivery partners as soon as the next working day.

5 - 10 Working Days

For items manufactured in our other locations, we will aim to get your order made and dispatched as soon as possible. You can track your order online at any time using our Order Tracker.

Next Day Dispatch

Available on any blinds with the "Next Day Dispatch" sticker. If you select this option, this will be charged at £14.95. Next Day Dispatch refers to your order being dispatched from our factory the next working day (Monday To Friday).

Delivery

How can I track my order?

You can easily keep track of your orders progress with our online order tracking service. Just enter your order number and delivery postcode & we will let you know what stage your order is currently at. Keep an eye on your orders journey from workshop to doorstep, it couldn’t be simpler.

Click here to start tracking

Booking a fitter?

You should not book a fitter to install the blinds until the blinds have been received by you and you have checked that there are no defects that all parts are present and complete. We also advise not to take specific time off work to wait for a delivery. Swift Direct Blinds will not pay towards or cover the cost of any 3rd party fitter costs you may incur.

Can I have my goods delivered to another address other than my billing address?

Yes you can. When you're completing your order, just un-tick the ‘deliver to billing address' box. A separate form will pop up, allowing you to enter a convenient work or alternative delivery address.

Can I have my order delivered to my workplace?

Remove the tick from the "deliver to billing address" option and enter your chosen address.

Can I have the option of a timed delivery?

No, unfortunately at this time we are unable to offer any timed delivery services however most couriers will send a 2-hour delivery window to you on the morning of delivery. Deliveries will take place between 8.30am-6pm Monday- Friday (excluding bank holidays).

On selected products there is the option to use our Next Day despatch service. This is available only on selected products and once ordered your blinds will be made and dispatched the next working day for you. It’s our quickest delivery service at the moment, delivery times remain the same as standard delivery between 8.30am-6pm Monday- Friday (excluding bank holidays).

See here for full information about delivery.

Do you offer overseas deliveries?

We currently deliver to UK mainland, Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands and the Channel Islands only.

If you wish to order blinds for abroad we can deliver to your UK mainland shipping agents. Please note any blinds leaving the UK are no longer covered by our warranty.

How long will my order take?

Standard delivery is usually five to seven days; non-mainland can take up to ten business days. You can see the current lead time on the product page before ordering and you will be informed of an expected dispatch date within 24 hours after purchase.

I'm missing a part of my order?

As our made to measure goods are despatched from different factories, it is not unusual for part of your order to be delivered on another day within the expected delivery range. Some parcels naturally are split in the courier sorting hub for two different delivery drivers to deliver.

Vertical blinds - As our vertical blinds are sent out as two items, our courier will normally split these items up and can be on different delivery vehicles.

If you have only received one item, don't panic – give us a call to find out more information.

What are the procedures if my goods are lost by the courier?

If your goods have gone missing, please contact our customer services as soon as possible. Note on Vertical blinds - As our vertical blinds are sent out as two items (slats and head rail), our courier may split these up and put them on different delivery vehicles. If you have only had one item, please do not panic and feel free to give us a call for more information.

If you have ordered more than one type of blind you may find that these are delivered separately.

What are your delivery charges to the Channel Islands?

We do deliver our products to the Channel Islands, but understandably, there is an extra cost. All Channel Island orders will be charged at UK prices, with an additional amount added on. For the latest information, visit our delivery page

What are your delivery charges to the UK?

Our delivery charge is as follows:

  • Standard £9.99 (Standard delivery of 5 working days, Monday to Friday, 7am-6pm)
  • For more delivery information, visit our delivery page
What do I do if my parcel arrives damaged?

On the rare occasion that a parcel is damaged in transit, please sign as ‘damaged’ on the carrier’s note. If the goods inside are actually damaged rather than just the packaging, please contact customer services as soon as possible.

What happens if I miss my delivery?

If for any reason you miss your delivery, the delivery company will leave their calling card with information on how to arrange a re-delivery at your convenience. A re-delivery will operate at no extra cost to yourself.

What if i'm not at home at the time of delivery?

If for any reason you miss your delivery, our delivery company will leave their calling card and information on how to arrange redelivery at a convenient time for you, for no extra cost.

Which courier do you use to deliver my blinds?

Our carrier partners are TNT, DX, DPD, IFS and Tuffnels. If your courier does not arrive or your package has gone missing, contact our customer services team.