Our 5-year guarantee to you

Of course, all our goods carry the standard 1-year manufacturers warranty as required by law. However, we are so confident of the quality and usability of our products that we are able to extend the warranty by a further 4 years, giving 5 years cover in total.

The extended warranty covers all parts and materials with just a few simple, normal exclusions as detailed below:

  • Normal expected wear and tear, including reasonable fading of dyed fabrics.
  • Accidental damage.
  • Goods that have been altered by the others.
  • Misuse or failure to install as per instructions provided.
  • Non-recommended cleaning methods.
  • Heat warping if the product is not sold as being suitable for conservatories.

The cost of collection and or delivery back and forth is not covered by the extended warranty.

Please do contact us on 03702187042 if you have any issues with our products or services, we genuinely want you to be delighted with your products and buying experience. See more in our Terms & Conditions.