Borneo Peony Curtain

Hello Patricia Thank you for taking the time to leave feedback following your order. I am sorry that you are disappointed in the product. Could you please tell me what the problem is so we can try to help? Kind regards Mollie

Thanks for your reply and interest in my disappointment in the curtain that I've not long purchased from you, my concern is that they are so heavy to deal with and not confident that my current curtains rail will be stronger enough to hold the weight of them it's a wooden one with round rings with a little screw at the bottom of the round rings which are not really ideal for heavy weight curtains as I currently have very light curtains up at the moment,(if you can possibly help me with this problem)(I would appreciate any help you can provide for this issue) as at the moment my new curtain are just sitting in a cupboard as I'm at a lost what I can do to solve the problem,(as I'm a older person over 70 years old)(with not so good ability)(and to struggle on a ladder with these heavy weights curtains is going to be a big problem for me as I don't have any one or family to help me with this,(if I only knew that these curtains would be like this)(I would have not ordered them) (but couldn't see on your website that they say what the curtains would be like)(as when I look at the pictures of the curtains I picked out they look like a light weight one's)(and can just about managed to deal with them but those ones you sent me is a problem for me,(so again if you can help me please)(I would appreciate it very much so)(hopefully look forward to hearing from you if there is anything else you can provide me with so I can enjoy using my new curtains)(otherwise they will never get used)(can't even give them away to anyone)(as live in a shelter accommodation for the elderly)(hopefully you can understand my frustration)(as £180 is a lot of money to loose on a item)(when you can't enjoy the item in your home)but I do appreciate your effort and reply and hope that there can a solution thank you again regards Patricia Burt

please let me know if you have received the email thanks as not sure if I've missed or reply the wright way Patricia