Patterned Vertical Blind Information Our patterned vertical blinds are not intended to have a uniformed design. This means that the pattern is randomised across the blind by shuffling the slats. Just like the blinds below on the left. Because you can order slats only, this makes patterned vertical blinds a more versatile options. It’s easy to mix and match patterns and colours, a beautiful and bright finish just like the top right blind, is so achievable at an affordable cost.
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john crump john crump Nov 2020 Slats arrived 5cm too short.Company refuses to replace. Clearly their error. Reply from Swift Direct Blinds in Nov 2020 Hello John, Thank you for taking the time to leave feedback following your recent order with us. I am sorry that you received the wrong sized slats to what you required. Im aware that you have spoken to our Customer Service Team earlier today and they have explained regarding the tolerance we take off for a recessed vertical blind. However, i note you have reached a resolution and the new vertical slats have been ordered for you. I trust this is acceptable, however, if i can be of any further assistance, please do not hesitate to contact us. Kind regards Mollie
Julie Sabin Julie Sabin Oct 2020 Great quality blind , quick delivery . Was sent to different colours in box and still waiting for issue to be resolved Reply from Swift Direct Blinds in Oct 2020 Hello Julie, Thank you for taking the time to leave feedback following your recent order with us. I am sorry that you have received partly the incorrect colour. Furthermore, i can see how the delays in responding would frustrate you. We are experiencing a high demand for our products at the moment and due to this, we are slightly behind in our responses. I can assure you that we are doing everything possible to improve our speed in responses. Having checked our records, i can see that our Customer Service Team have been in touch with you. If we can be of any further assistance, please do not hesitate to contact us. Kind regards Mollie Reply from Julie Sabin in Oct 2020 Thank you for your reply Mollie. However in my first email I told you the problem , sent a picture and asked fir the correct colour to be sent. Sadly both your colleagues who responded haven’t done that yet and I’m now having to send a third email with more information . Your company know exactly what I ordered yet seem to be very slow in rectifying the issue which you could have easily done two weeks ago . Failing that anyone of your team could have called me as I’ve tried calling you but no one answers. As I said fast delivery, good price and product but please don’t use the current situation as an excuse for very slow response . When I first emailed it would have been the correct thing to replace the blinds you sent in error and notify when done not drag it out like this