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Mr james jones Mr james jones Dec 2020 Blinds eventually delivered 31/12/20. Package open at one end. Refused delivery as they were due 3-8 Dec and fittings could easily have been missing. Now 15/1/21 and still waiting on refund if £217. Refusing to refund until blinds received at their depot. Apparently have not yet arrived there. Do not buy from this company. Customer relations shocking. They could not keep their end of deal, delivery date four weeks late, and yet refusing refund almost 8 weeks after order first placed. Reply from Swift Direct Blinds in Dec 2020 Hello Mr James Jones, Thank you for taking the time to leave feedback following your order with us. I am sorry that you have not received your order as yet. I can see that you were advised via email that there would be a delay as some of the components needed for your order was out of stock with the supplier. However, we have since received the components and your order has been completed and is with the courier. Your order will b with you as quickly as possible. Kind regards Mollie Reply from Mr james jones in Dec 2020 Still no blinds!
Chris Webbr Chris Webbr Dec 2020 It looks of high quality and once I receive the instructions of how to fit it, I anticipate being pleased with the purchase.
M Kerr M Kerr Dec 2020 The blinds are nice - we weren't sure if it would be a vast swath of darkness when the blinds were closed however they are fairly glossy and reflect the light so aren't too bad.
Catherine Catherine Nov 2020 Disappointing Reply from Swift Direct Blinds in Dec 2020 Hello Catherine, Thank you for taking the time to leave feedback following your order with us. I am very sorry that your order didn't arrive with the screws. We have recently changed parts of this item with new suppliers and the product you have purchased doesn't require screws as they are push fit. Thank you for advising us that this information is supplied on our website - We have passed this to the relevant team to action. If we can be of any further assistance, please do not hesitate to contact us. Kind regards Mollie