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Ross wrighton Ross wrighton Sep 2020 Amazing quality blinds at very affordable prices . A* customer service .
Robin Robin Sep 2020 For the money it is excellent. You’ll find higher end products out there that cost more. But this is perfect for the money.
Mr & mrs James Hunter Mr & mrs James Hunter Sep 2020 The instructions were totally useless and unable to follow. Total guesswork to erect. Reply from Swift Direct Blinds in Sep 2020 Hello Mr and Mrs James Hunter, Thank you for providing feedback following your recent order. I am sorry that you found the fitting instructions unhelpful. I will certainly feed this back and arrange for them to be looked into further to se if we can help improve the information supplied. If i can be of any further assistance, please do not hesitate to contact me. Kind regards Mollie
Lindsay Lindsay Sep 2020 never received these blinds as the mechanisms weren't in stock, 4 weeks after order! Reply from Swift Direct Blinds in Sep 2020 Hello Lindsay, Thank you for taking the time to leave feedback following your recent order with us. I am very sorry to learn of the delays you experienced. There are occasions where we are reliant on our suppliers for certain parts to be able to complete the blinds. During this time we were provided with false information. I can see that you have been liaising with our Customer Service Team and a refund has been agreed. Please be assured, we will of course address this with our suppliers and take the necessary steps to prevent a recurrence. Once again, I am very sorry for the level of service you experienced. If we can be of any assistance in the future, please do not hesitate to contact us. Kind regards Mollie
Mr Paul Staines Mr Paul Staines Sep 2020 Arrived earlier than expected and really good quality. The only slight annoyance is it doesn’t come with screws or raw plugs where as the ones in the shops come with them.