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CustomerI Russon CustomerI Russon Feb 2021 Excellent customer service, arrived on time, very good quality, highly recommend.
Kushty Kushty Feb 2021 Very happy with these blinds and the speed with which they were manufactured and delivered. Can wholeheartedly recommend Swift Direct Blinds.
James Boyle James Boyle Jan 2021 Very unprofessional About a month after I ordered they informed me that they had to wait for the material and they wouldn’t be getting it until March three months after ordering, they haven’t told me how long it will take to deliver the blinds after they get the materials. Prior to them telling me about the delay I had tracked the delivery and was advised that it was “in production” (hard to believe when they did not have the material). I asked them for alternative readily available materials, they have not replied so I have cancelled and await my refund Reply from Swift Direct Blinds in Jan 2021 Good Afternoon James, Thank you for taking the time to leave a review. I'm sorry that there has been a delay with regards to your order. Unfortunaltey due to the current climate we have experienced delays on our fabric deliveries and sometimes these are not communicated until late. I have asked a member of the customer service team to contact you direct to get the matter resolved for you. If I can be of any further assistance please do not hesitate to contact me Kind Regards Mollie
Steve Steve Dec 2020 Ordered blinds with swift as the website stated delivery on 7th Dec in order to. Move Into a new house on 11th, Now 21st and still no blinds and no response to emails sent. Very poor service Reply from Swift Direct Blinds in Dec 2020 Hello Steve Thank you for taking the time to leave feedback following your order with us. I am sorry for the delay you have experienced with receiving your goods. We have experienced some delays with obtaining the materials from our suppliers, however, when this instance occurs, we do advise our customers as early as possible. I have asked our Customer Service Team to investigate this and to contact you to once they have an answer. In the meantime, please do not hesitate to contact us, if you need any assistance. Kind regards Mollie