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Fiona Ashworth Fiona Ashworth May 2021 Horrendous, don't work, stiff movement and not all parts receive. No response from.customer service
Mr.Ashley Bloodworth Mr.Ashley Bloodworth Feb 2021 The item needs force to move up and down and it poor quality. Asked for a refund for poor workmanship.
Karen K Karen K Feb 2021 Good quality and a great idea but unfortunately doesn't fit onto our particular window.
mel Stewart mel Stewart Jan 2021 No tension in the blind, did video tutorial, followed instructions ect.. but no luck awaiting for parts that haven't been ordered due to poor customer service. Reply from Swift Direct Blinds in Jan 2021 Hello Mel, Thank you for taking the time to leave feedback following your recent order with us. I am sorry for the level of service you have experienced. Having checked our records, i can see that the individual you initially spoke with didn't carry out the request of applying the correct sizes you needed. In addition, there wasn't any trail of what was discussed. Our Customer Service Team Leader, did explain that the individual you had been dealing with, no longer works for the company and to ensure that your order was correct needed clarification from you. We have a high amount of interest in unhappy customers and our priority is to put things right when they go wrong. I am sorry if this wasnt how you felt we were handling the situation. Please feel free to contact us, if you need any further assitance. Kind regards Mollie
stephen stephen Dec 2020 Ordered these perfect fit blinds very easy to assemble and install would highly recommend as they are not bulky or intrusive also when we open doors or windows they don’t flap around in the wind
Arthur Rutherford Arthur Rutherford Nov 2020 Just what we needed. A well made product, which was very easy to install