Measuring & Fitting

• Do you supply screws with your blinds?

  The correct number of standard wood fitting screws will generally be supplied with your blind order, except for most of our wooden blinds and selected venetian blinds. However, if you choose to install your blind directly onto brick or stone, specialist fixing screws may have to be purchased from your local hardware store.

   

• What “working tolerances” do you deduct if I select a recess measurement?
  As our blinds are made to measure, we take a small deduction from the recess measurements you provide to ensure a perfect fit. See our measuring guides for more information on our working tolerances.
• What do I do if my roller blind is too stiff to operate?
  If your blind is operating with resistance, it may not have been fitted correctly. Check your blind against the advice given in our fitting guides to ensure that there is enough movement space between brackets. If you believe that your fitting is correct or your product is damaged, call customer services who will be happy to help
• What is 'cloth size' when ordering a roller blind?
  The cloth size of a roller blind relates to the actual finished width of the fabric cloth cover of the blind. This is always three centimetres less than the overall exact width, which includes the mechanism and brackets. This difference in sizes allows the blind fabric to move freely without becoming caught in the mechanism.
• What type of brackets do you supply?
  All of our products are supplied with brackets for either face fixing, to the wall or frame, or top fixing to the ceiling.
  These may be a universal bracket with multiple fixing holes or different brackets for each method. For advice and guidance on fixing your brackets safely, visit our fitting pages.
• Will I be provided with the fitting instructions with my blinds?
  All blinds are supplied with fitting instructions, included in the packaging of your product.
  However, If they have been omitted in error or have been misplaced, all guides are also available digitally here
• How do you measure a bay window?
  We have full downloadable measuring guides for both square bay windows as well as angled bay windows here on our website. If you have any further questions or concerns, contact us on our email address or customer service number
• What is a recess measurement?

  A recess measurement can be best described as the opening space inside of your window. A recess-fit blind will sit within the opening of your window, without overlapping onto the wall. To take the correct measurements for a recess-fit blind, accurately measure the inside width of your window in three places, writing down the narrowest. This is your recess width. Then measure the inside drop of your window in three places, writing down the shortest. This is your recess drop.

  We will reduce your recess sizes by a small amount to ensure the blind fits within the opening accurately without catching. For more information on our resizing policy, visit our working tolerances information page.

• Do you offer a measuring and fitting service?
  We don’t offer a home visit measuring and fitting service for standard window blinds but we do hope you will find everything you need to give you the confidence to measure and install the blinds yourselves, hundreds of customers are doing this every day!  Measuring help . Fitting Help
  
  We do however provide a measuring and fitting service for specialist conservatory roof blinds. This service is offered through our partner company, Appeal Home Shading. For more information, read our section entitled 'Specialist survey, quote and install service' under our conservatory blinds page.