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Rob & Sal Rob & Sal Mar 2021 Very pleased with these perfect fit blinds. Expensive but were exactly what I needed to fit across several windows and allow the windows to be individually opened without having to wind up the blinds. The Persian Red looks very smart and finished off the room nicely. The quality control for packing could be a bit better. I ordered four blinds and there were no instructions in the first pack which would have been tricky if I had only ordered one. To assemble each frame requires 8 screws for the four corner pieces (or 16 if you put screws in both the holes). None of the four packs had 8 or 16 screws. I had every combination from 7 to 13 screws in the various packs so across the four packs I had enough to put 8 on each frame. Minor details but should be better for the money
Trevor Trevor Feb 2021 arrived very quickly as the the name suggests and they look great , little tricky to fit but read the instructions and be patient and they fit perfectly , very pleased.
Miss F Miss F Nov 2020 I have no idea as I’m still waiting to see it! Reply from Swift Direct Blinds in Dec 2020 Hello Miss F, Thank you for taking the time to leave feedback following your recent order with us. I am very sorry to read and learn of the level of service you have received. This certainly isn't the type of service we expect anyone to receive. We did experience an issue with our online tracking system, when it had shown items were in transit that hadn't been made. This was rectified as quickly as possible. Normally, when we are experiencing delays with materials from our suppliers, we are provided with an anticipated date. However, these dates can change and this information should be passed on to you from our Customer Service Team as quickly as possible. Having checked our systems, i can see that a full refund has been agreed. On this occasion there has clearly been a lack of communication. You have my assurances, that this will be investigated internally and any necessary action will be taken to prevent a recurrence. If we can be of any further assistance, please do not hesitate to contact us. Kind regards Mollie