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Cliff Cliff Oct 2020 The product was fine but the manufacturing was not. Reply from Swift Direct Blinds in Oct 2020 Good morning Cliff, Thank you for taking the time to leave a review on the products you have recently ordered from ourselves. I am sorry to hear that you are not happy with the manufacturing of the goods, I can see that you have contacted our Customer Service Team and this is now being dealt with. Should you require any further assistance, please do not hesitate to contact us. Kind regards Mollie
Dave from Norwich Dave from Norwich Oct 2020 The blinds are excellent. They look as if they have always been fitted to the windows. The instructions cover more than one type of blind and are more hinderance than help. But the ladies on the helpline are excellent. But once you have figured out that you don't need a screwdriver to fix the frame together (it just clicks together with a bit of pushing) your away. Not cheap for big french windows, but they really are first class. Delivery in 9 days, which for Taylor-made stuff is good. I will certainly buy again.
John Callard John Callard Sep 2020 Extremely pleased with these blinds, so easy to fit and of excellent quality all at a very competitive price, would highly recommend.
Mandy Mandy Sep 2020 n/a haven't received product Reply from Swift Direct Blinds in Sep 2020 Hello Mandy, Thank you for taking the time to leave feedback following your recent order with us. I am very sorry for the delays you have experienced with receiving your goods. Having checked our records, I can see that your order did leave us on time for delivery, however, your order did get lost during the transit process. On the rare occasion this happens, we do give the courier an opportunity to find the order before make a decision on what happens next. I note that the order was never found and a remake was authorised. I believe you received the remake order on 25th September. I trust that you are happy with the order, however, if you do have any further concerns, please do not hesitate to contact me. Kind regards Mollie